Ordering 3D-Tool

Within Germany, we deliver on invoice (To be paid within 10 days of delivery).
You can order by e-mail, fax and mail, or visit our online-store.

Please, provide the following information with your order:

• Version (Basic, Advanced, Premium) and number of licenses.

• Billing address and delivery address, if different.

• Name and e-mail address of the person placing the order.

• Name and e-mail address of the person that is going to use 3D-Tool.

For international orders, the following credit cards are accepted in our online-store:
Visa, Mastercard, American Express and Diners.

Usually, you will receive the bill and the license certificate within one business day.

Right of Cancellation for Private Users

This consumer's right of cancellation does not apply for business-to-business sales.

You may cancel your statement of contract within one month in text form (e.g. letter, fax, email) without giving reasons or, if you received the goods within this period, by returning the goods. The period begins upon receipt of this instruction in text form. To comply with the deadline, it will suffice if you duly send your cancellation or return the goods. The cancellation is to be sent to:

3D-Tool / Ingo Wulf
Kleiststrasse 7
68542 Heddesheim, Germany
E-Mail: Team@3D-Tool.de
Fax: +49 3212 1198 521

Consequences of Cancellation:
In case of an effective cancellation, the services received by both sides and any uses derived (e.g. interest) are to be returned. If you cannot return the services performed by 3D-Tool in whole or in part or only in a deteriorated state, the case may be that you have to pay compensation so far. This shall not apply if the deterioration of the goods can solely be traced to such an examination as it would have been possible in a retail shop. Incidentally you can avoid the obligation to compensate for deterioration caused by using the goods if you do not use them as if you own them and refrain from doing anything which would impair their value. Goods capable of being shipped need to be shipped back on our risk. You must bear the cost of returning back the goods if the supplied goods correspond to those ordered and if the price of the goods to be returned does not exceed 40.00 Euro or, in the event that the goods have a greater value, if the payment or a contractually agreed part-payment has not been made at the time of cancellation. In all other cases 3D-Tool shall bear the cost of return. Goods which are not capable of being shipped will be picked up. Payment obligations must be performed within 30 days. This period starts for you upon sending the cancellation statement or the goods, and for us upon receiving them.

It is not possible to cancel your order after you have received a 3D-Tool License Key.
Software delivered on a data carrier cannot be returned after the seal has been broken. Also, it is not possible to cancel the delivery of an activation code or an online delivery, because the items, due to their characteristics, are not suitable for return..